N O W A S S I S T

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About US

Established in 2015, NowAssist is an South African cloud-based Software as a Service (SaaS) LiveChat and Call-Center company. NowAssist’s head office in Johannesburg and a national presence servicing multiple government and enterprise clients across South Africa. In addition, the company has expanded through international partners who distribute NowAssist software to clients throughout Africa. 

NowAssist offers multi-channel customer experience technology with feature-rich solutions and advanced integration capability with leading CRM and Business Intelligence applications such as Asset Management solutions.  

Designed to be simple to use, NowAssist is a full feature solution that can be used to improve customer experience, increase employee productivity and maximize sales conversions.

Online courses

signup for our courses and improve your career

Workshops

We don’t just hire employees to work, we work with them to facilitate optimal career outcomes, managed with a balanced, healthy life in the workplace and beyond.

consultation

Friendly consultations with one-on-one discussions to ensure full customer satisfaction.

Working at Nowassist

At Nowassist we are committed to attracting and retaining the best talent. We have an inclusive and innovative workplace where employees are encouraged to develop their skills to the highest possible levels.

Are you ready to change your how you live your days? Join us to advance your career and discover a future of opportunities.

Open Positions

Our service

We are about providing innovative solutions that invest in the future of your business. It’s our priority to translate all the tech talk into a palatable conversation that drives positive outcomes.

Our Team

We are dedicated to a collaborative process that is kick-started by having an open line of communication and conversation before we focus on our proactive service that offers the best of breed solutions.

Our Clients

The four pillars of our relationship with you, the client, are: Trust, Partnership, End-to-end proven solutions and Quality products and services. We are customer-centric and strive to give you as collaborative, cohesive and comfortable an experience as possible.

OUR PURPOSE

OUR VISION

OUR MISSION

OUR VALUES

To help create positive, enduring change in your IT experience.
To be a leader in client communications and customer satisfaction
To help our clients make distinctive, lasting, and substantial relationships with their customers
Adhere to the highest professional standards